السعودية
الكويت
الأردن
الإمارات العربية المتحدة
البحرين
عمان
قطر
وصف الوظيفه
Respond to Customer / other department queries regarding incidents using calls, emails, messaging tools etc. Perform troubleshooting on Cisco Routers and Switches Perform Escalation management using established NOC procedures and tools Perform above tasks within established NOC SLAs Work in a 24x7 duty roster as per shift schedule Escalate and assign tickets to L3 teams as needed Actively maintain vendor SLA and document it المهارات Expert in Routing Protocols, BGP, OSPF, ISIS, Experience in MPLS, Segment Routing, L2/L3 VPNs, Handle Level 2 tickets raised by L1 NOC Team Expert in Cisco Routing & Switching, DC and SP Routing domain 5+ years of experience CCNP or CCIE Written Cisco Routers & Switches, IOS, IOS-XE, IOS-XR Cisco SP routing and switching portfolio: ASR9K, CRS, N7K, NCS5K, ACI Infrastructure Arabic speaker is a MUST
العنوان
وصف الوظيفه
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المسمي الوظيفي
NOC L2 IGW Segment
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الخبره
5 main.Years
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دوام العمل
Time is not specified
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المؤهل
university
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النوع
male
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الراتب المقترح
$ - $ Salary is not specified
تفاصيل الشركه
Acuative ME
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المجال
تكنولوجيا المعلومات / تطوير البرمجيات
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رقم الهاتف 0
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العنوان Address is not specified